Knowledge Base
Specific Game Help
- A Vampire Story: ESC Key Not Working
- Amazing Adventures: The Caribbean Secret: Rotating Objects
- Assassin's Creed II: Uninstaller
- Assassin's Creed: Brotherhood Uninstaller
- BioShock Infinite: Columbia's Finest - Doesn't show in my Steam Library.
- Borderlands Add-On Content: Installing/Activating
Other Contacts
General Questions
- About macOS 10.15 Catalina and your older games.
- MacGameStore Rewards Program FAQ
- Activating a game on Origin
- Activating a game on Steam
- Estimated Currency
- How to install your purchase
MacGameStore App
- Disabling the desktop ads
- MacGameStore App won't Quit: Game Still Installing
- MacGameStore App won't Quit: Game Still Running
- Download failure & install problems
- How to find your serial number
- Purchased games greyed out?
Accounts
Ordering & Payments
- Return Policy
- Pre-Authorization vs Capture on credit cards
- Purchases using an old macOS that is unsupported
- Credit Card Billing Address Required
- "Order on Hold" - How long will this take?
- How to use Coupons